Privacy Policy

Last Updated: December 29, 2024

At SAI Astro Future, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information

We may collect the following personal information when you use our services:

  • Full name and contact details (email, phone number)
  • Billing and payment information
  • Date, time, and place of birth (for astrological services)
  • Account credentials (username, password)
  • Profile information and preferences
  • Course progress and learning history

Technical Information

We automatically collect certain technical information, including:

  • IP address and geographic location
  • Device information and browser type
  • Operating system and platform
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To process payments and transactions
  • To deliver personalized astrological readings and insights
  • To communicate about courses, updates, and promotions
  • To improve our website and user experience
  • To provide customer support
  • To ensure security and prevent fraud
  • To comply with legal obligations
  • To send newsletters and marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

  • With your consent: When you explicitly authorize us to share your information
  • Service providers: With trusted third-party vendors who assist us in operating our platform (payment processors, hosting services, email providers)
  • Legal requirements: When required by law, court order, or government request
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • Protection: To protect the rights, property, or safety of SAI Astro Future, our users, or others

4. Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Secure servers with firewall protection
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures
  • Employee training on data protection practices
  • Encrypted storage of sensitive information

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Keep you logged into your account
  • Analyze website traffic and usage patterns
  • Deliver personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and personal data
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data portability: Request your data in a portable format
  • Objection: Object to certain processing activities
  • Restriction: Request limitation of data processing

To exercise any of these rights, please contact us at info@saiastrofuture.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

  • Account information is retained while your account is active
  • Transaction records are kept for legal and accounting purposes (typically 7 years)
  • Course progress data is retained to provide lifetime access to purchased content
  • Communication preferences are kept until you update them

Upon account deletion, we will remove or anonymize your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@saiastrofuture.com

Phone: +91 863 838 3366

Address: Prestige Park Square, Basavanapura Village, Bengaluru, Karnataka 560083

We will respond to your inquiry within 24-48 hours during business days.